Copiers/Printers/Service

Copiers/Printers/Service

NFI has a companywide agreement with Canon for copiers/printers.

NEED NEW MACHINE OR CHANGES TO EXISTING?-SCROLL  DOWN UNDER SERVICE INFO

NEED SERVICE?  
Canon Service Request Procedure:
In order to provide the most effective service and support for our products we have designed a customized
service procedure for NFI Industries. Please follow these instructions for all service requests. They will be
different from the local service technicians typical procedure to request service. We ask that you follow
these procedures regardless of the local process. If you have any questions please feel free to give NFI
procurement a call. Canon Business Solutions Bar Code Label should be affixed under the document feeder of the device or
simply push the Counter Check button and the serial number will appear. Any other provider information
should be disregarded and the procedures contained herein followed. The telephone numbers to call for
Customer Service, Service and Supplies are listed below. NFI Industries’ contract includes toner, on-site
service, part and labor. Paper and staples are the only items not included in your contract.
Thank you for your consideration in this matter.
Canon Solutions America contacts:
Customer Service 800-613-2228
Service 800-355-1385
Supplies 800-355-1390
Canon Canada Inc contacts:
Business Products Assistance 866-226-6634
Option 1 - Service Calls
Option 2 - Supplies
Option 6 - Tech Phone Support

Account Executive
Benjamin Yoon Colosimo 
bcolosimo@canada.canon.com 
416-560-8192


ADD OR MOVE CANON EQUIPMENT :

Equipment Info for US LOCATIONS:
Details on equipment options are in the downloadable PDF file attached below.

Equipment Info for CANADA LOCATIONS:
Reach out to our account executive, Benjamin Yoon Colosimo at bcolosimo@canada.canon.com or 416-560-8192.


REQUEST FORMS for ALL LOCATIONS:
A link to the Add or Relocation form can be found on the Coupa homepage (see screen grabs):


CLICK Copiers/Printers/MFPs




***Please be aware, Canon copiers are leased over a 60 month term**

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